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Free service for 1 year on all equipment.

Privacy policy

Last updated: April 4, 2026

M&R Gastro Deutschland operates this shop and website, including all related information, content, features, tools, products and services, to provide you as a customer with a personalized shopping experience (the "Services"). M&R Gastro Deutschland is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, or disclose personal data when you visit or use the website, make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

What personal data do we collect or process?

When we use the term "personal data" we mean information that identifies you or that can be associated with you. Personal data does not include information that is collected anonymously or has been de-identified so that it cannot be associated with you. Depending on how you interact with the Services, where you live and how applicable law permits or requires, we may collect or process the following categories of personal data, including inferences drawn from such personal data:

  • Contact information including name, postal address, billing address, shipping address, telephone number and email address.
  • Financial information including credit, debit and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation and other payment details.
  • Account information including username, password, security questions, configurations and settings.
  • Transaction information including the items you view, add to your cart, add to a wishlist, purchase, return, exchange or cancel, as well as your past transactions.
  • Communications with us including information you provide when communicating with us, for example when you submit a request to customer support.
  • Device information including information about your device, browser or network connection, IP address and other unique identifiers.
  • Usage information including information about how you interact with the Services, including how and when you interact with or browse the Services.

Sources of personal data

We may collect personal data from the following sources:

  • Directly from you We collect data, for example, when you create an account, access or use the Services, communicate with us, or otherwise provide your personal data to us.
  • Automatically through the Services We collect data from your device or when you use our products or Services or visit our website, including through the use of cookies and similar technologies.
  • From our service providers We collect data when we engage service providers to enable certain technologies and when they collect or process your personal data on our behalf.
  • From our partners and other third parties

How do we use your personal data?

Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:

  • Provision, personalization and improvement of the Services. We use your personal data to provide the Services to you. This includes, among other things, fulfilling our contract with you, processing your payments, fulfilling your orders, storing your configurations and the items you are interested in, sending account-related notifications, creating, maintaining and otherwise managing your account, arranging shipping, facilitating returns and exchanges, enabling you to leave reviews, and creating a personalized shopping experience for you, for example by recommending products based on your purchases. This may also include using your personal data to better tailor and improve the Services.
  • Marketing